Privacy Policy

Effective date: 24 October 2026

BUSTIE is operated by Digital Estate Solutions (Pty) Ltd. This policy explains how we handle personal information when you visit bustie.online, contact us, subscribe to emails, or place an order.

We may collect your name, email address, phone number, delivery and billing details, order history, size selections, and messages you send us. If you request a return or exchange, we may also collect information needed to assist you. Our website may collect technical information about your device, browser, and how you use the site.

Payments are handled by PayFast. We do not receive or store your full card details or banking login credentials.

We use your information to process and deliver orders, help with sizing, respond to enquiries, manage returns and exchanges, maintain the website, prevent fraud, and meet legal obligations.

If you subscribe to marketing emails, we may send you BUSTIE news and product updates. You can unsubscribe at any time using the link in an email or by contacting us.

We share information with service providers where necessary to run BUSTIE, including our website and e-commerce providers, PayFast, delivery partners, and email service providers. We may also disclose information if required by law.

Some providers may process information outside South Africa. Where this happens, we take steps to protect it in accordance with the Protection of Personal Information Act (POPIA).

Our website uses cookies and similar technologies for essential features, such as the shopping cart. We also use Google Analytics to understand how visitors use the site. You can manage or block cookies through your browser settings, although doing so may affect some website features.

We keep personal information for as long as reasonably needed for the purposes described here, or as required by applicable business and tax laws. When it is no longer needed, we take steps to delete or securely dispose of it.

Under POPIA, you may ask whether we hold your personal information, request access to it, ask us to correct or delete information where applicable, or object to certain uses of it. We may need to verify your identity before responding. You can withdraw your marketing consent at any time.

You also have the right to lodge a complaint with the South African Information Regulator.

We take reasonable technical and organisational measures to protect personal information. No online system can be guaranteed completely secure.

For privacy questions or requests, please contact BUSTIE / Digital Estate Solutions (Pty) Ltd through our contact page.