We want your BUSTIE bra to fit beautifully. If the size isn’t right, you can request a return or exchange within 14 days of delivery.
To be eligible for a fit-related return or exchange, the bra must be unworn apart from a careful fitting, unwashed, free from marks or damage, and returned with its original tags and packaging where reasonably possible. Please contact us before sending anything back so we can provide return instructions.
For fit-related returns and exchanges, you are responsible for the cost of shipping the item back to us. We recommend using a trackable delivery service. Once we receive and inspect the bra, we’ll arrange the approved exchange or refund. We’ll let you know about any delivery charge for sending an exchanged item to you before proceeding.
If your item is faulty, damaged, or different from what you ordered, please contact us promptly. We’ll handle the matter in accordance with your rights under South African consumer law, including return costs where the law requires us to cover them.
To start a return or exchange, please use our contact page.